How do I contact customer support?

In general, the best way to contact DomiNations support is through our in game support system. To contact support in game, tap the chat icon...

What should I do if I have a suggestion for the game?

We are always looking for opportunities to improve DomiNations with new features and content. If there's something you would like to see, le...

Attack/Defense Logs are Missing Information

After every game update, attack and defense logs will be missing certain information. Attacks may not show any units being used, and both re...

How do I get a refund on iOS?

Unfortunately, items bought through our games (in-app purchases) are typically not refundable. In some cases there can be exceptions; howeve...

I just updated my game; why can I not participate in or see all the new features?

When a new update to the game is available, it is sometimes temporarily available only on one platform (iOS or Android) instead of being ava...

Replay Sharing

Where do my replays appear after I share them?Like friendly challenges, replay sharing will be visible in the alliance chat. You will be una...

Will a Big Huge Games employee ever ask for my password?

Big Huge Games employees will NEVER ask you for your Apple ID, Game Center, or Google Play credentials. We strongly recommend you do not giv...

Can I connect multiple DomiNations game accounts on a single device?

At this time, DomiNations does not support multiple game accounts linked to a single device. However, you are able to link all of your accou...